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Insurance Faqs
Faq

How do I purchase a travel policy online? :

Travel Insurance can be purchased online using net banking or credit cards. Online purchase of policy is provided by most of the insurance companies. A printout of the online purchased policy works as a legally valid document at the time of making a claim.
Faq

Can I purchase a policy online? :

A travel insurance policy can be purchased online. You don't have to wait for the policy papers to arrive as the online policy can be printed and used as a legally valid document if you need to file a claim. Insurance company will take seven working days to deliver you a copy of the policy.
Faq

If I avail of the cashless facility, will the insurance company pay the entire bill at the hospital? :

No, a part of the bill will have to be borne by the insured if it consists of the inadmissible amounts that are listed by the insurer.
Faq

Can car insurance policy be renewed online? :

You can renew your policy online, provided it is renewed between the period starting two months before expiry and six days after expiry of the previous policy.
Faq

How long does it take get travel insurance policy? :

Travel Insurance policy is available online and just takes a few minutes to have travel insurance in your hand. The printout of the policy purchased online is a legally valid document for all the claims.
Faq

What is a claim? :

An insurance claim is the actual application for payment of the benefit due under the terms and conditions of an insurance policy.
Faq

How can I pay for my travel policy in installments? :

If you purchase your policy online using a credit card, the monthly installments get automatically charged on your credit card and is reflected in your monthly statement.
Faq

How is the claim reimbursement settled? :

The claim reimbursement can only happen after the Third Party Administrator (TPA) authenticates and validates the claims. The insurance company then sends the cheque payment to your mailing address.
Faq

What are the documents required for filing a claim? :

• Duly completed claim form• Doctors Prescription, surgeon's bill and receipt stating nature of operation performed.• Original bills, receipts and discharge certificate/ card from the hospital• Original bills from chemists • Receipt and pathological...
Faq

Is the deductible applicable in case of cashless hospitalization? :

There are few expenses that will not be payable under the terms and conditions of the travel insurance policy. When you settle the final bill from the hospital, these expenses will have to be paid by you. The insurance company or TPA will settle the rest of the expenses to the hospital directly.
Faq

Why do we need it? :

Besides making payment after the loss or life or maturity of the insurance term, insurance policies also offer investment benefits. With a life insurance policy, you can save for your old age, fund your child's education, save taxes and so on. Most life insurance policies also provide tax...



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